KATA: A Leading Employer in Vietnam s Retail Industry

Recently, KATA was honored as the "Most Favorite Employer of the Year 2023" in the retail and wholesale industry at the Employer of Choice 2023 awards ceremony. KATA takes pride in its professional working environment, where our highly skilled team is constantly learning and developing. We are always ready to serve our customers. Not only do we deliver high-quality products, but we also provide the best customer service, ensuring satisfaction for every customer.

KATA is a leading enterprise in the retail and wholesale industry in Vietnam, committed to providing high-quality products and services. We are also a brand trusted and loved by the workforce, thanks to our innovative, effective, and constantly evolving HR strategies.
 


Employer of Choice Award 2023

KATA Receives Employer of Choice Award 2023

Recently, KATA was honored as the "Most Favorite Employer of 2023" in the retail and wholesale industry at the Employer of Choice 2023 Award Ceremony organized by CareerViet Solutions Company. This is a prestigious award in the human resources field, based on the results of an online survey of over 60,000 employees nationwide, from different ages and industries.

KATA's achievements also include:

  • Top 20 in the retail industry and Top 7 in employee satisfaction.
  • Top 6 most impressive recruitment experiences.
KATA is the Most Favorite Employer of 2023
KATA is the Most Favorite Employer of 2023

 

These awards demonstrate KATA's efforts and success in building a strong, attractive, and professional brand in the eyes of employees. They also reflect our commitment to social responsibility and better care for our human resources.

Effective People Strategy

KATA strives to create a dynamic, creative, professional, and humane working environment. We implement many good welfare policies, create high-income opportunities, and ensure fair development opportunities for all employees. KATA always cares about nurturing the potential of each individual in the organization, helping everyone develop holistically in both expertise and other talents. We also constantly create a dynamic, creative, professional, and humane working environment where people can be proud and happy.

KATA has implemented many welfare policies and development opportunities for employees, such as:

  • Competitive salary, bonuses based on work results and performance evaluation.
  • Training and coaching programs to improve professional skills.
  • Opportunities for promotion, job rotation, and participation in international projects.
  • Cultural, sports, tourism, and exchange activities to strengthen teamwork.

KATA's professional team is always ready to serve customers

Expanding on the readiness of KATA's team to serve customers, it's essential to highlight that our workforce is not just skilled but also highly motivated and customer-focused. Every employee at KATA, from the front-line staff to the management team, is trained to prioritize customer needs and go above and beyond to ensure customer satisfaction. This dedication to service is ingrained in KATA's culture, ensuring that every customer interaction is positive and fulfilling.

Our team's readiness to serve is supported by ongoing training in customer service excellence, product knowledge, and problem-solving skills, ensuring that they can respond effectively to any customer inquiry or challenge. This commitment to excellence in service reflects KATA's overarching mission to not only meet but exceed customer expectations, providing a shopping experience that is as rewarding and pleasant as it is efficient.

By fostering a culture of continuous learning and customer-centricity, KATA empowers its employees to be proactive in addressing customer needs, suggesting solutions, and providing personalized service that distinguishes KATA in the competitive retail and wholesale market. This proactive approach to customer service, coupled with our team's readiness to serve, solidifies KATA's reputation as a customer-first organization, where every customer's satisfaction is the ultimate goal.

 

KATA professional team
KATA professional team is always ready to serve customers


In 2024, KATA will continue to upgrade the quality of human resources management, nurture and unleash the potential of each employee. The company will become a fulcrum for generations to connect with each other in work, creating a diverse working environment that attracts Gen Z human resources to become new key workers, quickly grasping new trends of the times.

KATA believes that employees are the "DNA" of every business, pivotal to the company's growth and prosperity. We aspire to become the "dream employer" for many job seekers, offering a space where they can freely innovate, learn, and contribute to KATA's mission. Simultaneously, we aim to make KATA the first choice for every customer seeking floor mats or car accessories. Our commitment to fostering a creative and learning-oriented environment not only fuels our team's development but also enhances our capacity to meet and exceed customer expectations, reinforcing KATA's position as a leader in the market.

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